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Create Deal

Create a new deal record to track a sales opportunity through the pipeline. The form is organized into sections: deal source selection (new contact, prospect, or business partner), basic deal information, and additional details such as source attribution and notes. After saving, the deal is assigned a system code and you are taken to the Deal Detail page.

Create Deal form showing the Deal Source radio options and Basic Information section with title, stage, amount, and probability fields

From the Deal List or the Pipeline, click New Deal, or navigate directly to /deals/new.

This section only appears when creating a new deal (not in edit mode). Choose how the deal is linked:

OptionDescription
New Contact (Direct)Enter contact information manually with no system link. Hidden if the tenant requires a BP or prospect.
Existing ProspectLink the deal to a prospect already in the system. Contact fields are auto-populated from the selected prospect.
Existing Business PartnerLink the deal to a business partner record. Company name and contact fields are auto-populated from the selected BP.

When Existing Prospect is selected, a prospect search box appears below the radio buttons. When Existing Business Partner is selected, a business partner search box appears.

Region enforcement: If the tenant has Require Region Assignment enabled in CRM Configuration, deals linked to a prospect or business partner that has no region assigned will show a warning and the form cannot be submitted until the linked entity has a region.

Direct contact fields (shown when Direct is selected and region assignment is required):

FieldRequiredTypeDescriptionDefaultValidation
Company NameNoTextCompany or organization name
Contact NameNoTextPrimary contact person’s name
EmailNoEmailContact email addressValid email if provided
PhoneNoTextContact phone number
RegionYes (conditional)Entity selectRegion assignment; required when enforce-region is onRequired if tenant setting is enabled
FieldRequiredTypeDescriptionDefaultValidation
TitleYesTextDeal name displayed everywhereMax 200 chars
StageYesSelectPipeline stage with color indicator and iconFirst stage in sort orderMust select a non-closed stage
AmountYesNumberDeal value0Must be 0 or greater
ProbabilityNoSlider + NumberEstimated close probability as a percentage500–100
Expected Close DateNoDateTarget date for closing the deal
DescriptionNoTextareaFree-text deal description

The Probability field uses a combined slider and numeric input. Both controls stay in sync.

FieldRequiredTypeDescriptionDefaultValidation
SourceNoTextLead source (e.g., “Website”, “Referral”)
CampaignNoTextMarketing campaign name
TagsNoTextComma-separated tagsSplit on commas, whitespace trimmed
NotesNoTextareaInternal notes about the deal

When editing an existing deal, a Contact Information section appears with these fields:

FieldRequiredTypeDescription
Company NameNoTextCompany name on the deal
Contact NameNoTextContact person’s name
EmailNoEmailContact email
PhoneNoTextContact phone
RuleBehavior
Title requiredCannot submit without a title
Title max lengthTitle must be 200 characters or fewer
Stage requiredCannot submit without selecting a stage
Amount must be non-negativeAmount must be 0 or greater
Probability rangeMust be between 0 and 100
Email formatMust be a valid email if provided
Region required (conditional)If tenant enforce-region setting is on and Direct type is selected, a region must be picked
Prospect/BP region (conditional)If the linked prospect or BP has no region and enforce-region is on, form submission is blocked with a warning
BP/Prospect required (conditional)If tenant requires BP or Prospect, the Direct option is hidden and a prospect or BP link is mandatory

After successful creation:

  • The deal is assigned an auto-generated code (format configured in CRM Configuration, default: DEAL-00001).
  • The deal owner is set to the currently logged-in user.
  • You are redirected to the Deal Detail page for the new deal.

An Unsaved Changes guard is active after you begin entering data. Navigating away shows a browser confirmation dialog.

  • Requires Create Deal permission.
  • Users without this permission see an Access Denied message when they reach the page.
  1. Click New Deal from the Deal List or Pipeline.
  2. Select the deal source and fill in the title, stage, and amount.
  3. Click Create Deal to save and open the detail page.