Return Delivery Detail

View the complete details of a return delivery including document header, all line items with batch tracking, financial totals, and the current workflow status. Confirming a return delivery commits the inventory movement and adds the returned goods back to the warehouse.

Accessing the Page

From the Return Deliveries list, click any row, or navigate directly to /commerce/sales/return-deliveries/:id.

Header / Action Bar

Button	Description	Available When
Back	Return to the Return Deliveries list	Always
History	Open the document change history dialog	Always
Edit	Open the Edit Return Delivery form	Draft only
Duplicate	Create a copy as a new Draft	Always
Delete	Delete after confirmation	Draft only
Confirm	Transition Draft → Confirmed; commits inventory receipt	Draft
Cancel	Transition Draft → Cancelled (requires reason)	Draft
Create Credit Memo	Shortcut to A/R credit memo creation	Confirmed
Export PDF	Download the return delivery as a PDF	Always (if configured)

Summary Card

Field	Description
Document Number	System-generated return delivery number
Status	Current status badge
Customer	Business partner name and code
Date	Document date
Currency	Transaction currency
Sales Person	Assigned sales person
Payment Terms	Payment terms
Price List	Applied price list
Contact	Customer contact
Billing Address	Billing address
Shipping Address	Shipping address
Reference	External reference
Remarks	Remarks

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Line Items

Column	Description
#	Line number
Item	Item code and name
Description	Line description
Qty	Received quantity
UoM	Unit of measure
Warehouse	Destination warehouse
Batch #	Batch number (if applicable)
Unit Price	Credit price per unit (may be masked)
Disc %	Line discount
Price After Disc.	Price after discount (may be masked)
Tax Category	Tax category
Tax Amount	Tax amount (may be masked)
Line Total	Line total (may be masked)

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Document Totals

Field	Description
Total Quantity	Sum of all return quantities
Subtotal	Sum of line totals before discount
Discount	Document-level discount
Tax	Total tax
Grand Total	Final total

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Workflow States

graph LR
    DRAFT -->|Confirm| CONFIRMED
    DRAFT -->|Cancel| CANCELLED

Confirming a return delivery is a terminal action — inventory is received and the document is locked.

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Deleting a Return Delivery

1. Verify the return delivery is in Draft status.
2. Click Delete in the action bar.
3. Confirm the deletion.
4. You are redirected to the Return Deliveries list.

Business Rule Notes

• Confirming a return delivery commits the inventory receipt. Goods are added back to the destination warehouse.
• After confirmation, the related Customer Return may automatically move to Closed status if all return lines are fulfilled.
• Cancellation requires a written reason and is irreversible.

Common tasks

1. Open the page from the Return Deliveries list.
2. Review line items, quantities, and batch numbers.
3. Click Confirm to commit the inventory receipt.

Related Pages

• Return Deliveries — List all return deliveries
• Create Return Delivery — Create a new return delivery
• Edit Return Delivery — Edit a draft return delivery
• Customer Returns — Source returns