Sales Order Detail
View the complete details of a sales order including the document header, all line items with their fulfillment quantities, financial totals, and the current workflow status. From this page you can advance the order through its workflow, create a delivery, duplicate the order, or delete a draft.

Accessing the Page
Section titled “Accessing the Page”From the Sales Orders list, click any row, or navigate directly to /commerce/sales/orders/:id.
Header / Action Bar
Section titled “Header / Action Bar”| Button | Description | Available When |
|---|---|---|
| Back | Return to the Sales Orders list | Always |
| History | Open the document change history dialog | Always |
| Edit | Open the Edit Sales Order form | Draft only |
| Duplicate | Create a copy as a new Draft | Always |
| Delete | Delete the order after confirmation | Draft only |
| Confirm | Transition Draft → Confirmed | Draft |
| Release | Transition Confirmed → Released | Confirmed |
| Close | Transition Released → Closed | Released |
| Cancel Order | Transition Draft or Confirmed → Cancelled (requires reason) | Draft, Confirmed |
| Export PDF | Download the order as a PDF | Always (if configured) |
When the order is in Released status and has undelivered lines, a Next steps strip appears with a Create Delivery shortcut.
When the order is in Accepted or Released status, a Create Invoice shortcut links to the A/R invoice creation page.
Summary Card
Section titled “Summary Card”| Field | Description |
|---|---|
| Document Number | System-generated order number |
| Status | Current status badge |
| Customer | Business partner name and code |
| Date | Document date |
| Delivery Date | Expected delivery date |
| Customer PO # | Customer’s purchase order number |
| Currency | Transaction currency |
| Sales Person | Assigned sales person |
| Payment Terms | Payment terms |
| Price List | Applied price list |
| Source Quotation | Source quotation document number (if created from quotation) |
| Contact | Customer contact name |
| Billing Address | Billing address label |
| Shipping Address | Shipping address label |
| Reference | External reference |
| Remarks | Order remarks |
Line Items
Section titled “Line Items”| Column | Description |
|---|---|
| # | Line number |
| Item | Item code and name |
| Description | Line description |
| Warehouse | Warehouse code |
| Qty | Ordered quantity |
| Fulfilled | Fulfilled quantity (shown after confirmation) |
| Unit Price | Price per unit (may be masked) |
| Disc % | Line discount percentage |
| Price After Disc. | Unit price after discount (may be masked) |
| Tax Category | Tax category |
| Tax Amount | Tax amount (may be masked) |
| Line Total | Line total (may be masked) |
Document Totals
Section titled “Document Totals”| Field | Description |
|---|---|
| Total Quantity | Sum of all line quantities |
| Subtotal | Sum of line totals before document discount |
| Discount | Document-level discount amount |
| Tax | Total tax amount |
| Grand Total | Final total including tax and document discount |
Workflow States
Section titled “Workflow States”graph LR
DRAFT -->|Confirm| CONFIRMED
DRAFT -->|Cancel| CANCELLED
CONFIRMED -->|Release| RELEASED
CONFIRMED -->|Cancel| CANCELLED
RELEASED -->|Close| CLOSED
Deleting a Sales Order
Section titled “Deleting a Sales Order”- Verify the order is in Draft status.
- Click Delete in the action bar.
- A confirmation dialog warns that the deletion is permanent.
- Click Delete to confirm — you are redirected to the Sales Orders list.
Business Rule Notes
Section titled “Business Rule Notes”- Confirming an order locks pricing and commits inventory. Line quantities and prices cannot be edited after this point.
- Releasing an order makes it available for delivery and invoicing. The order cannot be returned to a prior state.
- Closing an order marks it as fully fulfilled. No further actions are available.
- A version conflict error appears if another user modified the order concurrently. Refresh and retry the action.
Common tasks
Section titled “Common tasks”- Open the page from the Sales Orders list.
- Review line items and totals.
- Click Confirm → Release to advance the order, then create a delivery.
Related Pages
Section titled “Related Pages”- Sales Orders — List all orders
- Create Sales Order — Create a new order
- Edit Sales Order — Edit a draft order
- Deliveries — Create and manage deliveries for this order
- Sales Quotations — Source quotations