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Sales Order Detail

View the complete details of a sales order including the document header, all line items with their fulfillment quantities, financial totals, and the current workflow status. From this page you can advance the order through its workflow, create a delivery, duplicate the order, or delete a draft.

Sales Order Detail page showing document header with customer, dates, status badge, action buttons, line items with fulfilled quantities, and totals

From the Sales Orders list, click any row, or navigate directly to /commerce/sales/orders/:id.

ButtonDescriptionAvailable When
BackReturn to the Sales Orders listAlways
HistoryOpen the document change history dialogAlways
EditOpen the Edit Sales Order formDraft only
DuplicateCreate a copy as a new DraftAlways
DeleteDelete the order after confirmationDraft only
ConfirmTransition Draft → ConfirmedDraft
ReleaseTransition Confirmed → ReleasedConfirmed
CloseTransition Released → ClosedReleased
Cancel OrderTransition Draft or Confirmed → Cancelled (requires reason)Draft, Confirmed
Export PDFDownload the order as a PDFAlways (if configured)

When the order is in Released status and has undelivered lines, a Next steps strip appears with a Create Delivery shortcut.

When the order is in Accepted or Released status, a Create Invoice shortcut links to the A/R invoice creation page.

FieldDescription
Document NumberSystem-generated order number
StatusCurrent status badge
CustomerBusiness partner name and code
DateDocument date
Delivery DateExpected delivery date
Customer PO #Customer’s purchase order number
CurrencyTransaction currency
Sales PersonAssigned sales person
Payment TermsPayment terms
Price ListApplied price list
Source QuotationSource quotation document number (if created from quotation)
ContactCustomer contact name
Billing AddressBilling address label
Shipping AddressShipping address label
ReferenceExternal reference
RemarksOrder remarks

ColumnDescription
#Line number
ItemItem code and name
DescriptionLine description
WarehouseWarehouse code
QtyOrdered quantity
FulfilledFulfilled quantity (shown after confirmation)
Unit PricePrice per unit (may be masked)
Disc %Line discount percentage
Price After Disc.Unit price after discount (may be masked)
Tax CategoryTax category
Tax AmountTax amount (may be masked)
Line TotalLine total (may be masked)

FieldDescription
Total QuantitySum of all line quantities
SubtotalSum of line totals before document discount
DiscountDocument-level discount amount
TaxTotal tax amount
Grand TotalFinal total including tax and document discount

graph LR
    DRAFT -->|Confirm| CONFIRMED
    DRAFT -->|Cancel| CANCELLED
    CONFIRMED -->|Release| RELEASED
    CONFIRMED -->|Cancel| CANCELLED
    RELEASED -->|Close| CLOSED

  1. Verify the order is in Draft status.
  2. Click Delete in the action bar.
  3. A confirmation dialog warns that the deletion is permanent.
  4. Click Delete to confirm — you are redirected to the Sales Orders list.
  • Confirming an order locks pricing and commits inventory. Line quantities and prices cannot be edited after this point.
  • Releasing an order makes it available for delivery and invoicing. The order cannot be returned to a prior state.
  • Closing an order marks it as fully fulfilled. No further actions are available.
  • A version conflict error appears if another user modified the order concurrently. Refresh and retry the action.
  1. Open the page from the Sales Orders list.
  2. Review line items and totals.
  3. Click ConfirmRelease to advance the order, then create a delivery.