The Goods Returns list shows all outbound vendor return shipment documents. A Goods Return is the physical shipment of items back to a vendor and fulfills a confirmed Vendor Return authorization. Confirming a Goods Return decrements inventory in the source warehouse, increments the Vendor Return line’s fulfilled quantity, and exposes the document for A/P Credit Memo creation in finance.
Navigate to Commerce → Procurement → Goods Returns in the sidebar, or go to /commerce/procurement/goods-returns.
- A Goods Return is always created from a confirmed Vendor Return. The Vendor Return — not the original Purchase Order or Goods Receipt — is the source.
- Confirming a Goods Return is the moment inventory is removed. The transition publishes
commerce.goods-return.confirmed, which the inventory service consumes to decrement stock, and increments the source Vendor Return line’s Fulfilled Quantity.
- Goods Return cancellation does not require a reason (unlike Goods Receipts).
- Browse all goods returns with filtering by status and date range.
- Create a new Goods Return from a confirmed Vendor Return.
- Confirm or cancel goods returns.
- Download a PDF copy of a Goods Return.
- Open Commerce → Procurement → Goods Returns from the sidebar.
- Click New from Vendor Return, pick a confirmed Vendor Return with open lines, and confirm the shipping quantities per line.
- Confirm the Goods Return — inventory is decremented and the Vendor Return line’s fulfilled quantity updates.
| Column | Default Visible | Sortable | Description |
|---|
| Doc # | Yes | Yes | System-generated Goods Return number |
| Date | Yes | Yes | Document date |
| Status | Yes | Yes | Workflow status badge |
| Vendor | Yes | No | Business partner (vendor) name |
| Grand Total | Yes | Yes | Total amount including tax |
| Status | Description |
|---|
| Draft | Document is being prepared; editable and deletable |
| Confirmed | Shipment is posted; inventory is decremented and the Vendor Return line is fulfilled |
| Cancelled | Document was cancelled |
| Filter | Type | Description |
|---|
| Search | Free text | Searches across document number and vendor name |
| Status | Dropdown | Filter by status |
| Date From / To | Date | Document-date range filter |
Click any sortable column header to sort. Default sort: Created descending. The list uses a Load More pattern with 20 records per load.
| Action | Description | Permission |
|---|
| New from Vendor Return | Open a picker to select a confirmed Vendor Return with open lines; the document pre-fills with the authorization’s lines and remaining quantities | Write |
| Action | Description | Permission |
|---|
| View | Open the Goods Return detail page | Read |
| Edit | Edit the document — Draft only | Write |
| Confirm | Transition Draft → Confirmed; inventory is decremented | Write |
| Cancel | Transition Draft or Confirmed → Cancelled | Write |
| Download PDF | Download a PDF copy | Read |
| Delete | Permanently delete — Draft only | Admin |
| Section | Field | Notes |
|---|
| Header | Vendor | Locked to the source Vendor Return’s vendor |
| Header | Document Date | Defaults to today |
| Header | Contact | From the BP’s contact list |
| Header | Billing / Shipping Address | Pre-filled from the vendor |
| Lines | Item, Description | Locked to the Vendor Return line |
| Lines | Warehouse | Source warehouse from which goods leave |
| Lines | Quantity | Defaults to the Vendor Return line’s open quantity; can be reduced |
| Lines | Unit Price, Discount %, Tax Category | Locked to the Vendor Return line |
| Lines | Batch Number, Notes | Per-line where applicable |
| Footer | Payment Terms, Price List | Locked to the Vendor Return |
| Footer | Shipped By | Employee who shipped the goods |
| Footer | Remarks | Free-text |
- Confirming a Goods Return publishes
commerce.goods-return.confirmed, which the inventory service consumes to decrement stock in the source warehouse, and increments the source Vendor Return line’s Fulfilled Quantity. The fulfillment API exposes the document for A/P Credit Memo creation in finance — the physical proof that the goods left the warehouse.