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A/P Credit Memos

The A/P Credit Memos list shows all accounts payable credit memo documents. An A/P Credit Memo is a vendor credit that reduces the amount you owe — typically issued when goods are returned to a vendor, when a vendor adjusts a previously invoiced amount, or to correct billing errors. Credit memos can be linked directly to an A/P Invoice or sourced from a Vendor Return / Goods Return in commerce.

A/P Credit Memos list showing document numbers, dates, statuses, vendors, source invoices, and totals

Navigate to Finance → Accounts Payable → A/P Credit Memos in the sidebar, or go to /finance/ap/credit-memos.

ColumnDefault VisibleSortableDescription
Doc #YesYesSystem-assigned credit memo number
DateYesYesDocument date
StatusYesYesStatus badge
VendorYesYesBusiness partner name
Source InvoiceYesNoLinked A/P Invoice, if any
TotalYesYesGrand total credit amount
StatusDescription
DraftCredit memo is being prepared; not yet posted
PostedCredit memo is posted and applied (or available to apply) against A/P Invoices
CancelledCredit memo has been cancelled
FilterTypeDescription
SearchFree textSearches by credit memo number or vendor name
StatusSelectFilter by status
Date From / ToDateDocument-date range

Default sort: Created date descending. Load More pattern with 20 records per load.

ActionDescriptionPermission
New from InvoiceOpen an invoice picker to select a posted A/P Invoice and pre-fill the credit memo from its linescanCreateAPCreditMemo
New from Vendor ReturnCreate a credit memo from a confirmed Vendor ReturncanCreateAPCreditMemo
New from Goods ReturnCreate a credit memo from a confirmed Goods ReturncanCreateAPCreditMemo
New Credit MemoOpen the standalone create formcanCreateAPCreditMemo
ActionDescriptionPermission
ViewOpen the A/P Credit Memo detail pageAny
EditEdit a Draft credit memocanEditAPCreditMemo
PostTransition Draft → PostedcanEditAPCreditMemo
CancelCancel the credit memocanEditAPCreditMemo
DuplicateCreate a new Draft copycanCreateAPCreditMemo
DeletePermanently delete — Draft onlycanDeleteAPCreditMemo
  • Header — Document Number, Date, Reference, Remarks.
  • Parties — Vendor, Contact, Billing Address, Shipping Address.
  • Commercial — Currency, Price List.
  • Lines — Item, Description, Quantity, Unit Price, Discount, Tax Category, Tax Amount, Line Total.
  • Totals — Subtotal, Tax, Grand Total.
  • Source Document — When created from a Vendor Return or Goods Return, the source type / number / link are displayed.
  • Linked Invoice — When linked to a specific A/P Invoice, the invoice number, link, and Applied to Invoice Amount are shown.
  • Stocked-item credit memos must originate from a Vendor Return or Goods Return before posting.
  • An A/P Credit Memo can either reduce the balance on a linked A/P Invoice or stand alone as an open credit available to apply against future invoices via vendor payment applications.
  • A/P Credit Memos created from a Vendor Return or Goods Return show a source-document badge on the detail page linking back to the commerce document.
  • Only Draft credit memos can be deleted. Posted credit memos must be cancelled.
  • A vendor payment application can apply payment funds against an open A/P Credit Memo (target type AP_CREDIT_MEMO) — this resolves the credit against a payable balance.
  1. Open the page from the sidebar under Finance → Accounts Payable.
  2. Click New from Invoice to issue a credit against a specific posted A/P Invoice, or New from Vendor Return to source from a commerce return.
  3. Post the credit memo to make it available for application.